The customer is entitled to a refund only if it is returned to our company in a sealed and in perfect condition within 14 calendar days from the date of purchase and after having been informed by telephone. Returns are only accepted if the products that the customer wishes to return are in the same condition as received, ie without unsealing, operating or tampering with the original proof of purchase or invoice. In the case of a distance transaction, the customer is charged with the cost of returning the goods. However, if our company is responsible for changing / returning the product, then we will be charged the refund. Refunds of broken or damaged products are not accepted as soon as delivery is made by the carrier. The customer checks the products and then signs for their integrity. If a mistake is made (wrong device color, accessories, etc.) You should have direct contact with our company on the phone210 5245208 and the product should be returned immediately in perfect condition. In this case, the cost of transport costs is borne by our company. Refunds are not accepted. Only if a mistake is made by our company and the customer is not responsible.
The customer may cancel his order at any time if it has not been shipped. Cancellation is by phone (210 5245208). The amount is refunded at no charge to the customer either by bank or by credit card.